So recently, I bought a jar seat from a online store. And, um, after are ordering it. I I waited for 7 days for the delivery, but it was the delivery time was taking very long. After receiving the Jersey, I was, you know, very unsatisfied. The quality of the fabric was not that much good and the Jersey was kind of defected. So I called them immediately and I told them that I, first of all, I received my order 7 days late. And after the after even, uh, it is it is a difficult piece So why did you send me and all of that? So they they They apologized to me immediately and told me to return it through the delivery man. So I returned it to the delivery vendor. I thought that, uh, it would take another, you know, 7 to 10 days to receive It’s fresh copy of of my favorite Jersey. So I was shocked that after 2 days, my New Jersey arrived and and they also, you know, send send the apology letter with with the with the and They also gave me a 20% discount. So, yeah, I was very happy about that. I I Yeah. That is the time that I did and that I make a complaint. And I was not that, you know, confident about the complaint because they were, like, amused new at the business. I thought that it would it would not go well if I if I did a complaint, but I was the most surprised about their customer service and very happy.
Band 6+: Describe a complaint that you made, and you were satisfied with the result.
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So recently, I bought a jersey from an online store. After ordering it, I waited for 7 days for the delivery, but the delivery time was taking very long. After receiving the jersey, I was very unsatisfied. The quality of the fabric was not that good and the jersey was kind of defective. So I called them immediately and told them that first of all, I received my order 7 days late and the jersey was defective. They apologized to me and told me to return it through the delivery man. I returned it and expected to receive a fresh copy in 7 to 10 days. To my surprise, after 2 days, my new jersey arrived along with an apology letter and a 20% discount. I was very happy about that. I was not confident about making the complaint since they were new in the business, but I was pleasantly surprised by their customer service.
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