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Part 2

Band 6+: Describe a complaint that you made, and you were satisfied with the result.

Note: Both the topic and the answer were submitted by one of our users.
72% Accuracy The overall pronunciation accuracy of your speech, reflecting how well a native speaker can comprehend it.
Polished transcript:
Male Female
I'm a software person who doesn't like to make complaints a lot. However, I'm going to talk about a time when I complained about the service and eventually got a good result. Recently, I went with my family members to a hotel. We were getting ready in the morning and went there for lunch. At afternoon, we felt very hungry and went to the trend, which I assume was a restaurant. We ordered pizza accompanied by French fries. When the order came, I saw that the food was uncovered as well as not looking appealing here. And it didn't look delicious. I thought that it looked very unappetizing, but I became disappointed with the hotel service. So I called the waiter immediately and told them, but they didn't give any reaction. After that, I complained to the hotel manager. They felt sorry and apologized to us, apart from that, they also promised to improve their service as well as train their staff members. I finally became satisfied with their decision. All in all, this was the complaint that I made, and I became satisfied with the result.
Actual audio transcript (What native speakers are likely to hear):

I am a software person who does not like to make complaint a lot. However, I am going to talk about a time when I complained about the service and eventually got a good result. Recently, I went to with my family members We were getting ready in the morning and went there. At afternoon, we felt very hungry and went to trend. We ordered pizza accompanied with French price. When order was come, I saw that the food was uncoated as well as not look available here. And delicious. I thought that it looked very delicious, but I became disappointed from hotel service. So I called the waiter, uh, immediately and told them then they did not give any reaction. After that, I complained to the hotel manager. They felt sad and apologized us uh, apart from it, they also promised to be with us to maintain their service as well as staff members, I finally become satisfied from their decision. All in all, this was the complaint that I made and uh, become satisfied with the result.

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Speaking Time: 75 seconds

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