I would like to talk about, uh, that my main complaint, and I are satisfied with the result. It’s my ACC examination. Uh, that’s where one day, uh, my English, uh, examination time In some type, it’s, uh, not, uh, prepared, uh, for my mind. And, uh, I go to, uh, exam And, um, uh, suddenly, my, uh, English exam is, uh, not good, but I, believe that I passed them, uh, this, uh, exam, but, uh, my result published time my English result is fail, uh, shown now. And I really, uh, surprised, uh, what to do. And, uh, I complained my, um, class teacher and, uh, principal for, uh, my principle is, uh, complain the both com, uh, uh, both, uh, both side and uh, my, uh, both side is, uh, analyzed for my English paper and, uh, uh, he’s, uh, go for, uh, say that I passed them, but, uh, yeah, his mistake for my English exam, uh, now. And my English exam, uh, recently, uh, very good. And, uh, I passed them, and my English exam with my all exam is also good, and I really satisfied with my result because my I believe that English is not good, but not a fail, but I really, uh, appreciate for me, uh, because my reason is also good, and I really satisfied for my, uh, this result. And, uh, that’s where, uh, I com I complained that my possible teacher. And, uh, I, um, I result for my, own mistake, and I really, uh, happy for this time.
Band 5+: Describe a complaint that you made, and you were satisfied with the result.
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Polished transcript:
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Female
I'd like to talk about a complaint I made regarding my ACC examination, and I'm very satisfied with the outcome. One day, during my English exam, I felt unprepared and overwhelmed. I went into the exam, and unfortunately, I didn't perform well. I believed I had passed, but when the results were published, my English score showed as a fail. I was shocked and didn't know what to do. I went to my class teacher and the principal to explain the situation. They both reviewed my English paper and determined that there had been a mistake. They confirmed that I had actually passed the exam. It turned out there was an error in the grading process. My English exam results were corrected, and I received a good grade. I'm very happy with the outcome because I knew I hadn't failed the exam. I'm grateful that the school took my complaint seriously and rectified the situation. It was a stressful experience, but I'm glad it was resolved fairly and efficiently.
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Speaking Time: 68 seconds