If I’m not mistaken, a couple of years ago I took part literature examly December. You know winters weather is therefore. And that time I tried to enter main room because I stayed lots of times in registration and I was freezing. I thought when I enter main room I feel a little bit better as I think. But I thought wrong because inside and outside has no cold. Even inside the building you feel as if you were sitting outside. Firstly, I tried neglect. However, during the exam I was losing my concentration and freezing. The heating was on, but still it was not warm enough. I asked it to fil focused when uh. I hitting the headting was on but still it was not warm enough and I asked it to focus it. When I look around and people around me they were also chilly. I will call the controllers and complain. They simply told me tolerance saying like the heating was on. After the exam I disappointed and it influenced to my imagine w about exam. I wrote my complaints to test organization website expressing my justifications about their service. After sometimes I heard that uh. Test organization started to warn candidates about vararing warm clauses.
Band 5+: Describe a complaint that you made, and you were satisfied with the result.
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If I'm not mistaken, a couple of years ago I took part in a literature exam in December. You know, winter weather can be quite harsh. And that time, I tried to enter the main room because I had been waiting in the registration area for a long time and I was freezing. I thought that once I entered the main room, I would feel a little bit better, but I was wrong. The temperature inside and outside was the same. Even inside the building, you felt like you were sitting outside. I tried to ignore it at first, but during the exam, I was losing my concentration because I was so cold. The heating was on, but it wasn't warm enough. I asked the staff to focus the heating, but it didn't make much difference. When I looked around, I noticed that other people were also feeling chilly. I decided to call the exam controllers and complain. They simply told me to be patient, saying that the heating was on. After the exam, I was disappointed and it affected my performance. I wrote a complaint to the test organization's website, expressing my concerns about their service. After a while, I heard that the test organization started to warn candidates about bringing warm clothes.
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Speaking Time: 86 seconds