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Part 2

Band 7+: Talk about a thing you complained about something (but finally got a good result) - What did you complain about - Who you complained to - When it happened - What was the result and why you were satisfied with the result?

Note: Both the topic and the answer were submitted by one of our users.
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Polished transcript:
Male Female
Normally, I do not like to complain a lot, but whenever I find something is not okay, I prefer to complain about it because it ensures that it will not happen again in the future. Here, I would like to talk about a watch that I bought online a few months ago, but when it arrived, it wasn't working properly. The hands of the watch were not keeping correct time, and to resolve this issue, I contacted customer service. I explained the whole situation to them and provided some proof of the problem through pictures and videos. This happened three months ago when I bought the watch from an online sale. I was really excited about this new watch, so facing all these issues was disappointing for me. The customer service team was very polite and responsive. After hearing all my problems, they verified the issue and decided to replace the watch with a newer one. After a few days, they sent me the new model watch and additionally included a complimentary strap as a gift. I was really satisfied with all these services because the company not only resolved my issue but also exceeded my expectations. Now, I trust their products even more, and the gesture made me feel valued. The newer product worked very well, and this is all about the problem.
Actual audio transcript (What native speakers are likely to hear):

Normally I do not like to complain a lot but whenever I find something is not okay then I prefer to complain about it because it will make sure that it will not happen again in future. Here I would like to talk about a watch that I bought online few months ago but when it arrived it wasn’t working properly. The hands of the watch were not keeping correct time and to resolve this issue I contacted the customer service. I explained the whole situation to them and I showed some proof of a problem through pictures and some videos. This happened 3 months ago when I bought a watch from an online sale. I was really excited about this new watch so facing all these issues was a disappointing for me. The customer service team was so polite and so responsive. After hearing all my problems they verified it and then they decided to replace the watch with the newer one. After few days they sent me the new model watch and additionally they included a complimentary setrap as a gift. I was really satisfied with all these services because the company not only resolved my issue but also exceeded my expectations. Now I trust their products even more. And the gesture made me feel like a valued. The newer product worked very well and this is all about the problem.

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Speaking Time: 90 seconds

Answers On The Same Topic:

Talk about a thing you complained about something (but finally got a good result) – What did you complain about – Who you complained to – When it happened – What was the result and why you were satisfied with the result?

Well in my entire life I do remember that I have never complained about anything to anyone. However today I would like to talk about a time when I complained about a hotel service that I felt it was very disappointing experience for me. So it was a time to embark with it was a […]

Talk about a thing you complained about something (but finally got a good result) – What did you complain about – Who you complained to – When it happened – What was the result and why you were satisfied with the result?

I am going to talk about something regarding service or thing or item is always in the right of a customer especially when there is not satisfied work done. So here I am going to talk about time when I complained about something and I got a good result. So remember a couple of months […]

Talk about a thing you complained about something (but finally got a good result) – What did you complain about – Who you complained to – When it happened – What was the result and why you were satisfied with the result?

So I would like to talk about what I complained about that was I had a very difficult task to overcome which is to get selected to my commission on a student program and because of the because of the hardness of this task I generally always I complain about it because it’s I had […]

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