Four years ago, I bought my phone, and I bought that from the, my. And there was a guy who was named Paris, and he wasn’t my friend, but he was acquaintance, uh, of one of my friends, and that’s why I bought it from, uh, from him. After I bought that phone, I went to the other shop, uh, and to buy protection from my phone, uh, for the screen, actually, in case if I, uh, f the phone, not to break a screen. And, uh, after that, uh, the guy just told me that there’s some spot on your screen. And, um, I said, no, bro, that’s not the. It s not actually possible, because I bought that phone, um, uh, almost an hour an ago. Uh, and then he showed me that spot, and I went to Paris, uh, Paris actually magazine, and I showed that phone. There’s some spots. There was some spots on the, on the screen. He said, okay, but that’s not my problem. And I said, o why? And, um, I bought that ph for you, and if you want to, uh, check it out, you can just, uh, look at your post on the Instagram. Because after I bought that phone, heed, uh, he shared on the Instagram, and after he saw that, that’s his fault, he said that, okay, I’m gonna give you another phone, but you have to wait almost two days. And after the same, I got my new phone. And during that, um, time, he gave me someone the jobs it some other app phone, which was a Samsung. And m actually, I really, after, at end of the story, at the end of the day, I really. That’s why it was with his services, because I got my new phone and, and there was no problem with the phone. And he just, um, treat me well.
Band 6+: What did you complained about? Whom you complained to? When did it happened? What was the result, and why you were satisfied with the result? How did you feel after complaining about it?
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Four years ago, I bought a phone from a guy named Paris, who was an acquaintance of a friend of mine. After purchasing the phone, I went to another shop to buy screen protection. The salesperson pointed out a spot on the screen, claiming it was a defect. I insisted it couldn't be, as I had just bought the phone. He showed me the spot, and I went back to Paris to show him. He acknowledged the spot but said it wasn't his problem. I argued that I had bought the phone from him and asked him to check his Instagram post, where he had shared a picture of the phone after I bought it. He admitted it was his fault and offered to give me a new phone, but I had to wait two days. During that time, he provided me with a Samsung phone as a temporary replacement. In the end, I was satisfied with his service because I received a new phone with no issues. He treated me well throughout the process.
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Speaking Time: 70 seconds