Band 9: On a recent Holiday, you lost a valuable item. Fortunately, you have travel insurance to cover the cost of anything lost. Write a letter to the manager of your insurance company. In letter Explain the item you lost, Explain how you lost it, Tell the insurance company what you would like them to do.

Dear Sir or Madam,

I hope this message finds you well. I am writing to report a recent loss of a valuable item while on holiday, for which I would like to claim under my travel insurance policy purchased from your company last year.

The item in question is a designer handbag that I bought from a luxury store last year. It is quite precious to me, not just for its monetary value but also for its sentimental worth. Unfortunately, I lost it while I was having lunch at a mall during my trip. Despite my efforts to retrace my steps, I was unable to locate it.

According to my insurance policy, I understand that I am eligible to receive compensation for lost items, amounting to 80% of its value. I have retained the receipt to verify its purchase price, should you require proof.

I would greatly appreciate it if you could assist me in processing this claim. If you need any further information or documentation, please do not hesitate to reach me via email or phone.

Thank you for your attention to this matter. I look forward to your prompt response.

Best regards,

Ziyue Wang