Band 5: Recently you have traveled by plane and during the journey you had an issue with one of airline employees. Write a letter to the company manager and say - Give details of your flight - Describe the issue you have encountered - What do you expect the manager to do about it. (User-Written IELTS Writing Task 1 Sample)

Dear Manager,

I am writing this letter to bring your notice that I made journey by your flight and I had word with airhostess due to I received wrong food but she gave me actual food when flight arrived at my place.

I had business meeting in Toronto. Hence, I was travelled from Edmonton to Toronto on December 08, 2024 by your airline “Air Canada”. The Flight number was “EQN007”.

In the mid of my journey, I was ordered Vegetarian food but may be some misunderstanding I got nonvegetarian food. I asked airhostess to replace it but due to hurry don’t know why she was received nonvegetarian food as I ordered vegetarian food and I asked airhostess for replacement. She apologies for wrongly served food and take back that food but after that she forgot about that she has to served food to me. I followed up for that but she gave me when flight arrived at Toronto.

My motive to know you about this incident and suggest steps by that you can resolve the same. I think you should give device through your employee could take order from customers like in some restaurant waiters are taking orders. It helps to keep records that which are yet to complete.

Regards,

Tom.

Band 5+: Recently you have traveled by plane and during the journey you had an issue with one of airline employees. Write a letter to the company manager and say - Give details of your flight - Describe the issue you have encountered - What do you expect the manager to do about it.

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