The pie charts provides information about the questionair was given to 100 guests between 2005 and 2010.
Overall, it is clear from the graph that customers service which in addition improved in 2005 excellent was only 5% while poor in 2010 is higher from 2005.
According to what is shown in 2005 only 5% of customers rated the service as excellent. Moreover, the highest proportion that year was for satisfactory service is 45%. After that, customer service was good for only 14%. Last thing, poor and very poor total are 45%, poor 21%, very poor 15%.
In terms of customer service at 2010 become very better from 2005, customers rate the service excellent was very more from 2005. But the satisfactory become smaller from 2005. All of poor and very poor come smallest since 2005. Between 2005 and 2010 good is come highest.
