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The image contains a pie chart titled 'Categories of library users' and a table titled 'Library user satisfaction (%)'. The pie chart breaks down library users as follows: Full-time undergraduate 44%, Full-time postgraduate 25%, Part-time postgraduate 16%, Distance learning (all courses) 8%, and Academic staff 7%. The table shows satisfaction levels for five categories: For Library opening hours, 65% were Very satisfied, 35% Fairly satisfied, and 0% Not satisfied. For Helpfulness of staff, 95% were Very satisfied, 5% Fairly satisfied, and 0% Not satisfied. For Availability of books, 50% were Very satisfied, 40% Fairly satisfied, and 10% Not satisfied. For Availability of journals, 45% were Very satisfied, 35% Fairly satisfied, and 20% Not satisfied. For Reliability of wi-fi, 48% were Very satisfied, 33% Fairly satisfied, and 19% Not satisfied.
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The chart and table demonstrate the outcomes of a survey of university’s library users.
Overall, the most popular category of library users is the full-time undergraduate and the least popular is the academic staff. Furthermore, majority of library users are generally satisfied with all amenities in the library.
to start with, full-time undergraduates comprise 44% of the total category, whereas the second majority consist of full-time post graduates with 25%. The remaining part includes 16% of part-time postgraduates, and some minority of distance learning for all courses and academic staff with 8 and 7 percentages of total users.
Additionally, there are zero dissatisfied individuals regarding library opening hours and helpfulness of staff. The negative concern grows in the matter of availability of books, when 40% are fairly satisfied and 10% are not satisfied at all. Availability of journals and reliability of wi-fi consist of almost similar results of dissatisfaction, which is 19-20% and fair satisfaction 33-35%.
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