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The image contains a pie chart titled 'Categories of library users' and a table titled 'Library user satisfaction (%)'. The pie chart breaks down library users as follows: Full-time undergraduate 44%, Full-time postgraduate 25%, Part-time postgraduate 16%, Distance learning (all courses) 8%, and Academic staff 7%. The table shows satisfaction levels for five categories: For Library opening hours, 65% were Very satisfied, 35% Fairly satisfied, and 0% Not satisfied. For Helpfulness of staff, 95% were Very satisfied, 5% Fairly satisfied, and 0% Not satisfied. For Availability of books, 50% were Very satisfied, 40% Fairly satisfied, and 10% Not satisfied. For Availability of journals, 45% were Very satisfied, 35% Fairly satisfied, and 20% Not satisfied. For Reliability of wi-fi, 48% were Very satisfied, 33% Fairly satisfied, and 19% Not satisfied.
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The pie diagram and table describe the result of a satisfactory survey of a library at a university.
The survey has several responden categories that includes academic staff, full-time undergraduate, full-time post graduate, part-time post graduate, and distance learning or all courses. The highest respondent percentage is from full-time undergraduate with 44% and the lowest one is from the academic staff with 7% from the total respondent.
Several things are measured through this library survey satisfaction which are opening hours from the library, helpfulness of staff, books availability, journals availability, and reliability of Wi-Fi. Most of responden are very satisfied with the helpfulness of staff which reach 95%. Opening hours for library and helpfulness of staff do not have any responden that unsatisfied. In the other hand, for books and journal availability, also reliability of Wi-Fi, still have several responden that unsatisfied with the highest unsatisfied is journal availability with percentage is 20%.
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