The pie chart and table illustrate the results of a survey of library users at a university. The pie chart shows an information about categories of library users, while the table shows the proportion of satisfaction.
Overall, full-time undergraduates account for the largest group, whereas the smallest is academic staff. Looking at the satisfaction, helpfulness of staff is highly satisfied by students. By contrast, availability of journals is less satisfied.
Turning to the details, the percentage of full-time undergraduate category is 44% which is considered the largest group. The second most common category is full-time postgraduate, consisting of one quarter. The part-time postgraduate category is the third largest group of categories at 16%. The disntance learning has shown 8%, and the smallst category is academic staff at 7% only.
In terms of satisfaction, helpfulness of staff achieved the highest rating with 95% of respondents being very satisfied and only 5% fairly satisfied. Likewise, library opening hours received a second place with 100% of students being either very or fairly satisfied, and no one is dissatisfied with. By contrast, the satisfaction of availability of journals is the lowest one, where 45% of users are very satisfied with, but 20% of them expressing dissatisfaction.