The provided chart illustrates the results of a survey divided into categories of library users at a university, while the table shows the results of users’ satisfaction labeled by very satisfied, fairly satisfied or not satisfied.
Overall, full-time undergraduates has an overwhelming majority of users with the percentage of slightly below than the half of the pie chart, whereas the academic staff has the least amount of users. The vast majority of the library users were very satisfied with the helpfulness of the staff, while availability of books, journals and wi-fi displayed the highest decline.
Looking first at the full-time undergraduates which showed the highest amount of library users(44%), full-time postgraduates displayed the second place consisting of 25% of the pie chart. Slightly above the quarter of the users were part-time graduates having 16%, whereas academic staff and distance learning displayed the least percentages of 8% and 7% respectfully.
The majority of library users were satisfied with helfulness of the staff by displaying the most number of the positive reponses from the visitors. Following this trend significant amount of the users voted positively for library opening hours, with 65% being very satisfied and 35% being fairly satisfied. In contrast, availability of books, journals and wi-fi showed the least percentages of satisfaction with 50%, 45% and 48% being very satisfied respectfully, and by having 40%, 35% and 33% percentages respectfully.