The line graph presents data on patient satisfaction among individuals who participated in the healthcare systems of four different countries—Canada, the Netherlands, the United Kingdom, and the USA—in 1991 and 2006. The figures are expressed as percentages of respondents. Overall, the data reveal minimal changes across the countries, except Canada, which exhibited a significant shift over the years.
At the start of the period in 1991, the percentage of satisfied patients in the USA was 10%. This figure remained relatively stable, increasing to around 17% by 2006. Similarly, the satisfaction rate for the UK began at approximately 27% and showed little variation throughout the period.
In contrast, the Netherlands reported a satisfaction rate just under 50% in 1991, which saw a slight increase to approximately 52% by 2006, reflecting an overall rise of about 4%. On the other hand, the satisfaction level in Canada started at around 58% in 1991. However, this rate declined significantly over the following years, reaching approximately 22% in 2006, before bouncing back to about 30%.
