The charts illustrate how many calls a car manufacturer’s Nigerian call centre took, according to which car model was discussed. Overall, the number of calls for every model, except model C, decreased between 2010 and 2015.
The number of calls taken concerning the Model C car was the only figure that increased between 2010 and 2015 with 71 and 84 respectively. Model A, on the other hand, was responsible for 52 calls to the Nigerian call centre in 2010, and this total decreased to 49 in 2015. Meanwhile, the nubmer of callers discussing Model B went from 33 to 24, meaning that it had the lowest figure in both years.
Of all the cars manufactured by this company, Model D, despite seeing a decline from 94 to 88 calls, was the most discussed car model during both 2010 and 2015. Model E also had a fall in the number of calls it was associated with, dropping from 68 in 2010 to 57.
