Band 8+: There have been some problems with the bus service, especially its reliability, in your area over the last two weeks. Write a letter to the manager of the bus company. In your letter • describe what the problems are • explain how these problems are affecting you • suggest what you would like the company to do

Dear Manager’s Name,

I’m writing to bring to your attention the issues with the bus service in my area over the past two weeks. The problems are related to reliability, with buses often running late or not showing up at all.

This has caused me significant inconvenience, particularly with my daily routein work. I’ve had to rely on alternative, more expensive transportation methods, which are affecting my budget. Moreover, the uncertainty around the bus schedule is impacting my ability to plan my day effectively.

To address these issues, I suggest increasing the frequency of buses on my route and implementing a more reliable scheduling system. Additionally, providing real-time updates on bus arrival times would greatly enhance the passenger experience.

I appreciate your attention to this matter and look forward to seeing improvements soon.

Sincerely,

Sumaira Waqar