Band 5+: "Write a letter of complaint to a company about faulty equipment they provided to your office. Include details about what happened, how it affected your work, and what action you want the company to take."

Dear Tashkent Equipments Company

I’m writing this letter to complaint about equipment in my office that you are supplied.

Nearly 2 weeks ago the office chair in the managers office was broken the reason of this situatuion was that our new manager have a heavy weight and your office chair was broke when he sit in this, although you are said that your service chairs are made from reliable for weights until 200 kilograms and you are guaranteed it for 5 years.

And I want to say that this situation was defenetly affecting on our work.

Our new managers have to work with no sitting from 9 am to 6 pm and after this we need to pay him 500$ additionally to cover the damage for himself.

And finally I want to claim about fixing the office chair that was situated in the manager’s room the reason why i’m asking to fix these chairs is that your guarantee date not expired and if you want i can prove this with our guarantee contract

WIth best regards

Jakhongir