Dear Hotel administration
22 of March I booked a room at your hotel. The room was supposed to be a single room, meaning with one bed, with all the furniture listed in the advertisement such as:single bed, TV, frindge, table with chairs on balcony.Therefore The description of the room stated that I will have a breathtaking view on sea also I will live close to the sea. In addition The website stated that there would be a choice that I can eat in dining room or cook by myself . Neverthless You mentioned that I will have my own bathroom.
In the end, when I checked into the room I was absorbed in shock,I get a dirty room,without some furniture like fridge, the bed was not made, TV wasn’t working. I didn’t have water in my room.And for some reason dining room was closed for repairs,so I decided to contact the hotel staff told me that this couldn’t happen and that they would fix it right away.And I had to wait in the waiting room aproximately 2 hours,when the cleaning has already been completed. I was appreciate that cleaning didn’t take money for their work.
To summarise what have been started I suggest that the hotel administration give me the money for the room being in terrible condition and replace the employers cleaning company