Letter

Band 4+: You recently attended a concert that you were very excited about, but it turned out to be poorly organized and disappointing. Write a letter to the concert organizer complaining about your experience. You should include details about: - what specific issues you encountered during the concert (e.g., sound quality, crowd management) - how these issues affected your enjoyment of the event - what actions you expect the organizer to take to rectify the situation.

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Dear Manager

Let me introduce my self, im uwais in your customer of a jazz concert in philadelpia.

First of all, i wanna say thankyou for organize the concert of my favorite artist. I think the concert was great, but i think there is some list that you should do for improvement. I remember i have order a seat for VIP seat, but when im attending the concert, i dont know what is happen, my seat the VIP seat was downgrade to the lower class which is, its class 2. I dont know what is happen, but its very unfair situation for me.

I wish i can enjoying the concert in VIP class, but because of that. I dont really enjoying my concert cause i dont like the situation

I hope you will be fair, if im buy the vip class, you shoud give me the ticket for vip class. And if you downgrade the class, i hope there will be notification that sent to me before the concert schedule. It will help me to take the decision am i will be refund or stay di downgrade class

Word Count: 188

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Overall Band Score

4.5

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:

concert: 7

class: 7

downgrade: 3

Try using synonyms for the above words

Task Response

The letter addresses the task by complaining about the concert experience and mentioning issues with seating. However, it lacks specific details about other potential problems like sound quality or crowd management, which limits the depth of the response. The impact on enjoyment is mentioned, and a desired action (fairness and notification) is stated. To improve, provide more concrete examples of issues encountered and elaborate on the expected actions for rectification.

Coherence & Cohesion

The letter's organization is somewhat unclear, and the flow of ideas is disrupted by grammatical errors and awkward phrasing. Paragraphing is present but could be used more effectively to separate distinct points. To improve coherence, focus on using clear topic sentences for each paragraph and ensuring a logical progression of ideas. Transition words and phrases could also be used to connect sentences and paragraphs more smoothly.

Lexical Resource

The vocabulary used is basic and somewhat repetitive. There is a lack of precision in word choice, which affects the clarity of the message. To enhance lexical resource, try to use a wider range of vocabulary related to concerts, complaints, and customer service. Consider using synonyms and more descriptive language to express your points more effectively.

Grammatical Range & Accuracy

The letter contains frequent grammatical errors, including incorrect verb tenses, subject-verb agreement issues, and improper use of articles and prepositions. Sentence structure is often simple and lacks complexity. To improve grammatical accuracy, focus on reviewing basic grammar rules and practicing sentence construction. Try to incorporate a variety of sentence structures to demonstrate a wider grammatical range.

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Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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