Dear Sir or Madam,
My name is Tanja and I was part of your course about cosmetics treatments that was held in the local training centre. I am writing to express my dissatisfaction about the sitting positions we had and the poor audio during the presentations.
The course was the new cosmetic treatments your company is bringing in Canada in the next few years. I found the course very convenient for my work schedule, because it was only a one-day course. It covered all your new equipment in details and I enjoyed the gift bag we got as a present for our attendance.
However, due to the high number of participants there was not enough chairs for all the members. Therefore, numerous people had to stay in foot and were blocking the view for the people sited in the back. In addition, a lot of presenters forgot to use their microphones and the audio was not very clear.
Based on the complications that occurred during the training, I would suggest on adding more dates for the training so all the participants can enjoy the experience. In addition, I would recommend build in microphones around the stage for a clearer and enhanced audio.
I hope to hear from you soon.
Yours faithfully,
Tanja Temelko
