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Band 6+: You recently attended a two-day training course, but the course was poorly organised and the materials were outdated. Write a letter to the course organiser. In your letter: explain why you attended the course describe what you were dissatisfied with suggest how the course can be improved

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Dear Sir or Madam,

I am writing to express my profound dissatisfaction with the level of teaching I received during my recent IELTS course at your learning center.

I was a student at your institute, attending IELTS General Training course at June 2nd untill July 2nd. I enrolled this course specifically for applying the Visa subclass 462, expecting a good teaching programs and professional instructor.

Unfortunately, my experience was far from satisfactory due to several issues. Firstly, the materials are not available in online mode, making it nearly imposibble to learn from anywhere. Despite reporting this to the contact service twice, no feedback was sent to resolve the issue. Additionally, the instructor often late for teaching the IELTS program for the past two days during the offline class, which means the class does not run effectively.

As an IELTS trainee, I expect a basic standart of learning experience and professional service, which your learning centre failed to provide. Therefore, I request a feedback regarding these oversight. Furthermore, considering the significant inconvenience and lack of effective class I experienced, I expect a partial refund of my tuition fee as compensation for the substandard service.

I look forward to hearing from you promptly regarding this matter.

Your faithfully,

Adzkia Nurul Huda

Word Count: 209

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
C1 - Intricate
Strive to incorporate even richer and more precise language.

Grammar Mistakes: N/A

Vocabulary Repetition:

ielts: 4

teaching: 3

course: 3

learning: 3

class: 3

Try using synonyms for the above words

Task Response

The letter addresses all three bullet points required by the task. You clearly identified the course and dates, explained the issues with the materials (lack of online access) and the instructor (tardiness), and suggested a form of resolution (refund/feedback). However, the third bullet point asks for 'improvements you suggest for future courses,' and while you requested a refund and feedback, you did not explicitly suggest how the company could improve the course structure or material delivery for future students (e.g., 'I suggest providing digital copies of all handouts' or 'I recommend implementing a stricter punctuality policy for instructors'). To improve, ensure you directly answer every part of the prompt with specific suggestions. Additionally, pay attention to grammatical accuracy regarding prepositions (e.g., 'from June 2nd to July 2nd' instead of 'at June 2nd untill July 2nd') and subject-verb agreement.

Coherence & Cohesion

The letter follows a logical structure, addressing all three bullet points from the task. The use of transition words like 'Firstly', 'Additionally', and 'Therefore' helps guide the reader. However, some logical flow is interrupted by grammatical inconsistencies. To improve, ensure that the connection between sentences is smoother by using more varied cohesive devices and ensuring that the progression of ideas feels natural rather than a list of complaints.

Lexical Resource

You have used some good formal vocabulary such as 'profound dissatisfaction', 'substandard service', and 'significant inconvenience'. However, there are several spelling errors (e.g., 'imposibble', 'standart') and some awkward word choices (e.g., 'online mode', 'contact service'). To reach a higher band, focus on precision in word choice and ensure that collocations (words that naturally go together) are used correctly, such as 'request feedback' instead of 'request a feedback'.

Grammatical Range & Accuracy

There are frequent grammatical errors that occasionally hinder the clarity of your message. Issues include preposition usage ('at June 2nd' should be 'from June 2nd'), verb tense and form ('the instructor often late' should be 'the instructor was often late'), and subject-verb agreement. There are also errors in article usage and pluralization ('these oversight' should be 'these oversights'). I recommend practicing complex sentence structures and reviewing basic grammar rules regarding tenses and prepositions to ensure your writing is more accurate.

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Band 6+

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Band 6+: You recently attended a two-day training course, but the course was poorly organised and the materials were outdated. Write a letter to the course organiser. In your letter: explain why you attended the course describe what you were dissatisfied with suggest how the course can be improved

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You recently attended a two-day training course, but the course was poorly organised and the materials were outdated. Write a letter to the course organiser. In your letter: explain why you attended the course describe what you were dissatisfied with suggest how the course can be improved

You recently attended a two-day training course, but the course was poorly organised and the materials were outdated. Write a letter to the course organiser. In your letter: explain why you attended the course describe what you were dissatisfied with suggest how the course can be improved

You recently attended a two-day training course, but the course was poorly organised and the materials were outdated. Write a letter to the course organiser. In your letter: explain why you attended the course describe what you were dissatisfied with suggest how the course can be improved

You recently attended a two-day training course, but the course was poorly organised and the materials were outdated. Write a letter to the course organiser. In your letter: explain why you attended the course describe what you were dissatisfied with suggest how the course can be improved

You recently attended a two-day training course, but the course was poorly organised and the materials were outdated. Write a letter to the course organiser. In your letter: explain why you attended the course describe what you were dissatisfied with suggest how the course can be improved

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