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Letter

Band 5+: You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you. Write a letter to the train company. In your letter - describe the problem you had with the tickets - say why were unhappy with the staff - suggest what action the train company should take

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Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

I am writing to let you know that I came across a huge misunderstanding with your staff members at Rideau Station on last weekend. I bought a train ticket from Rideau to Bayshore a week in advance before the journey.

I arrived at the train station half an hour ago to catch the train before boarding. Everything was fine; until one of the staff members requested me to leave the train due to the barcode on my ticket was not visible.

Manager arrived at the cabin and asked me some irrelevant questions. I got frustrated and he threatened calling law enforcement on me. I got more stressed and had to leave the train.

Mistakes can happen by anyone but they should react respectfully. An online check in method should apply for all ticket holders so that this kind of situations can be avoided.

Yours faithfully,

Suhel

Word Count: 150

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Overall Band Score

5.5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

train: 4

ticket: 3

Try using synonyms for the above words

Task Response

The letter addresses the main points of the task but lacks specific details and depth in describing the problem with the tickets and why the staff were unhelpful. It meets the word count requirement but could benefit from more elaboration.

Coherence & Cohesion

The letter is mostly coherent and cohesive, with a clear structure of introduction, body, and conclusion. However, there are some abrupt transitions between ideas. Consider using linking words and phrases to improve the flow.

Lexical Resource

There is a good range of vocabulary used, but some words are not the most appropriate choices. Work on using more precise and formal language. Additionally, try to vary your vocabulary more to enhance the overall quality of writing.

Grammatical Range & Accuracy

There are several grammatical errors throughout the letter, such as tense inconsistencies and awkward phrasing. Pay attention to subject-verb agreement and sentence structure for better accuracy. Proofreading can help in identifying and correcting these errors.

Answers On The Same Topic:

You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you. Write a letter to the train company. In your letter – describe the problem you had with the tickets – say why were unhappy with the staff – suggest what action the train company should take

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Band 9

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