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Letter

Band 4+: You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you. Write a letter to the train company. In your letter - describe the problem you had with the tickets - say why were unhappy with the staff - suggest what action the train company should take

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Dear Sir,

How are you? I hope you are doing good. I am writing you this letter to draw your kind attention towards a recent incident that happend with us on Toronto Railway Station.

To begin with, I had booked 6 train tickets from Toronto to British Columbia me and family planned to go on vacation. The tickets were booked for 1st July, as we reached there to catch our train which was scheduled to depart at 1:20 pm. As soon as we went were denied the entry by the ground staff as they said they cant accept e-tickets.

Furthermore, the staff was very rude and unhelpful, we asked them for their help but they denied help us and asked us to wait in the waiting room till they talk with their manager who was on round. Me and family with all our luggae bags had to wait which was very inconvenient.

We sincerly request to solve this issue and compensate for our tickets or let us board another scheduled train with same tickets.

Regards,

Neel

Word Count: 176

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Overall Band Score

4.5

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:

train: 3

tickets: 3

Try using synonyms for the above words

Task Response

5.5

The letter adequately addresses the task, but could be more detailed in explaining the problem with the tickets and the specific actions the staff took that were unhelpful.

Coherence & Cohesion

The letter is generally coherent, but the flow is disrupted by grammatical errors and awkward phrasing.

Lexical Resource

The letter uses a range of vocabulary, but some choices are not entirely appropriate or precise.

Grammatical Range & Accuracy

The letter contains numerous grammatical errors that affect the clarity and fluency of the writing.

Answers On The Same Topic:

You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you. Write a letter to the train company. In your letter – describe the problem you had with the tickets – say why were unhappy with the staff – suggest what action the train company should take

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Band 9

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Band 8+

You recently bought some train tickets for a journey a week in advance. When you went to the station to catch the train, you were told you could not use the tickets and the staff were very unhelpful to you. Write a letter to the train company. In your letter – describe the problem you had with the tickets – say why were unhappy with the staff – suggest what action the train company should take

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Band 9

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