Letter

Band 5+: You recently hired a landscaping company to work on your garden, but the work was not completed to your satisfaction. Write a letter to the company owner complaining about the poor service. You should describe: - The details of the agreed-upon work - The ways in which the work was unsatisfactory - What steps you want the company to take to rectify the situation

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Dear sir/ma’am,

I am sunil singh lives in sherwood park 1980 oak street your company had provided the service in gardening and i found many things that was not done as per the agreement.

The work you promised to do in the agreed price was to grass cutting of the front and the backyard and atleast 10 tree planting.

As i discussed the agreed work however the work was unsatisfactory because the backyard grass was not done by your employee that was really fraustating for me along with that tree was not planted as per the agreement the did only couple of trees not 10,as i already mentioned that i love garden full of trees and you highly recommended that your company will do the best in the town but i got bad service.

I would like to tell you about your service was unsatisfied and i want you to fixed it as soon as possible either you send your guy to cut the grass and planting more trees or give me atleast 50%diacount on agreed price.

Thanking you

Sun singh

Word Count: 181

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

agreed: 3

grass: 3

trees: 3

Try using synonyms for the above words

Task Response

The letter addresses the task by outlining the agreed-upon work, the unsatisfactory aspects, and the desired resolution. However, the organization could be improved for clarity. The tone is somewhat informal for a formal complaint. To improve, focus on using more precise language, structuring the letter with clear paragraphs for each point, and maintaining a consistently formal tone.

Coherence & Cohesion

The letter's organization could be improved for better flow. Consider dedicating separate paragraphs to each point mentioned in the task: the details of the agreed-upon work, the ways in which the work was unsatisfactory, and the steps you want the company to take. Using more cohesive devices would also enhance the connection between ideas.

Lexical Resource

The vocabulary used is somewhat basic. Try to incorporate a wider range of vocabulary to express your points more precisely and effectively. For example, instead of just saying 'bad service,' you could use words like 'substandard' or 'deficient' to add more impact.

Grammatical Range & Accuracy

There are several grammatical errors throughout the letter that affect clarity. Focus on using correct verb tenses, subject-verb agreement, and sentence structure. For example, 'I am sunil singh lives' should be 'I am Sunil Singh and I live'. Also, pay attention to punctuation to avoid run-on sentences.

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Task Response

Coherence & Cohesion

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Grammatical Range & Accuracy

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