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Letter

Band 9: You recently received an email from a public library in another city stating that you owe a fine for overdue books. However, you have never been a member of that library. Write a letter to the library manager. In your letter: • Explain why you believe the message was sent to you by mistake • Request clarification and any supporting evidence they have • State what steps you would like them to take to resolve the issue

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Dear Sir or Madam,

I am writing in response to an email I recently received from your library stating that I owe a fine for several overdue books. I believe this message was sent to me in error, as I have never registered as a member of your library, nor I have I ever borrowed any materials from your institution.

To help clarify the situation, I would appreciate it if you could provide any supporting evidence you have regarding this claim. In particular, please share the membership details, borrowing records or identification documents used to issue the books in question. This information will allow me to understand how my contact details became linked to the account.

I kindly request that you investigate the matter and ensure that any incorrect records associated with my name or email are removed immediately. Additionally, please confirm in writing that I am not liable for any charges.

Thank you for your cooperation. I look forward to your response.

Yours faithfully,

farhan

Word Count: 166

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Overall Band Score

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Vocabulary Complexity:
C1 - Intricate
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Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter fully satisfies the requirements of the task. It clearly explains the reason for writing, requests specific clarification and evidence, and states the desired actions for resolution. The response is well-organized, coherent, and uses appropriate language and tone for a formal letter.

Coherence & Cohesion

The letter presents a clear and logical argument, making it easy to follow. The paragraphing is well-managed, contributing to the overall coherence of the letter. The use of cohesive devices is natural and effective.

Lexical Resource

The letter demonstrates a wide range of vocabulary used accurately and appropriately. The language is sophisticated and natural, enhancing the professional tone of the letter.

Grammatical Range & Accuracy

The letter exhibits a wide range of grammatical structures with full flexibility and control. Punctuation and grammar are used appropriately throughout, contributing to the clarity and effectiveness of the message.

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