Letter

Band 9: You recently went to Australia for a holiday. however,your return flight was delayed a day. Write a letter to the airline company .In your letter Introduce your self Complain about the delay Explain the problem that is causeed you Ask for a letter of appology and /or some form compensation

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Dear Sir or Madam,

I am writing to express my dissatisfaction with the one-day delay of my return flight from Australia, which caused me considerable inconvenience.

My name is Tinn and I recently travelled to Australia for a holiday. My return flight was scheduled to depart on 19 October but I was informed that it had been delayed by 24 hours. I was extremely disappointed by this unexpected change, especially because I had made arrangements to return home on time.

As a result of the delay, I had to rearrange my travel plans and play for an additional night of accommodation. Furthermore, I was unable to return to work as scheduled, which caused me considerable stress and financial inconvenience.

I would appreciate it if you could provide me with a formal letter of apology explaining the reason for the delay. I would also like to request appropriate compensation for the additional expenses I incurred. I look forward to receiving your response and hope that you will take this matter seriously.

Yours faithfully,

Word Count: 172

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Overall Band Score

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Vocabulary Complexity:
C1 - Intricate
Strive to incorporate even richer and more precise language.

Grammar Mistakes: N/A

Vocabulary Repetition:

return: 4

delay: 3

Try using synonyms for the above words

Task Response

The letter effectively addresses all three task requirements: introducing yourself, complaining about the delay, and explaining the problems caused. It also clearly requests an apology and compensation. The tone is appropriate and the content is relevant and sufficient. Minor lapses include a typo ('play' instead of 'pay') and the lack of specific details about the flight (e.g., flight number), but these do not detract significantly from the overall task achievement. To improve, ensure error-free writing and include more specific information to strengthen the complaint.

Coherence & Cohesion

The letter is logically organized and easy to follow. Each paragraph has a clear purpose: introduction, explanation of the delay, consequences, and request for action. Cohesive devices are used naturally and effectively, and paragraphing is well managed.

Lexical Resource

The vocabulary is precise and appropriate for a formal complaint letter. Words and phrases such as 'express my dissatisfaction', 'considerable inconvenience', 'unexpected change', 'rearrange my travel plans', and 'financial inconvenience' demonstrate a wide range of lexical control with natural and sophisticated usage.

Grammatical Range & Accuracy

The letter demonstrates a wide range of grammatical structures used accurately and flexibly. Sentences are varied in length and complexity, and punctuation is correct throughout. There are no noticeable grammar errors, and the overall control is excellent.

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Band 9: You recently went to Australia for a holiday. however,your return flight was delayed a day. Write a letter to the airline company .In your letter Introduce your self Complain about the delay Explain the problem that is causeed you Ask for a letter of appology and /or some form compensation

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

You recently went to Australia for a holiday. however,your return flight was delayed a day. Write a letter to the airline company .In your letter Introduce your self Complain about the delay Explain the problem that is causeed you Ask for a letter of appology and /or some form compensation

You recently went to Australia for a holiday. however,your return flight was delayed a day. Write a letter to the airline company .In your letter Introduce your self Complain about the delay Explain the problem that is causeed you Ask for a letter of appology and /or some form compensation

You recently went to Australia for a holiday. however,your return flight was delayed a day. Write a letter to the airline company .In your letter Introduce your self Complain about the delay Explain the problem that is causeed you Ask for a letter of appology and /or some form compensation

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