Letter

Band 6+: You signed up for a gym membership a month ago, but the facilities have been consistently unclean and several pieces of equipment are frequently out of order. Write a letter to the gym manager complaining about the current state of the gym. You should include details about: - Specific examples of the uncleanliness and broken equipment - How this is affecting your ability to use the gym - What you expect the gym to do to improve the situation

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Dear Manager,

I am writing to complain about the problems I have faced and my overall experience while being signed up for the gym membership.

Recently, I was excercising in the gym in the usual hours I come, and experienced a situation where 2-3 youngsters were trying to break into the gym and were threatening the front desk staff. Since, the members of your services only come to the gym to work on their body and decompress from their day, I believe this incident to be disturbing for a lot of members because safety is non-negotiable. I have been anxious while working out in the gym ever since.

I would like to suggest you to have a security guar present at all times, so that the staff, as well as the members of the gym, feel and be safe during their time in the gym. If that is not possible at this time, you can install a gym member car reader at the entrance so that the people who do not have access to the services, caannot break in.

I look forward to your response, and trust you to take suitable action in this situation.

Yours Faithfully,

Gurleen Kaur

Word Count: 199

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

members: 3

their: 3

Try using synonyms for the above words

Task Response

The letter adequately addresses the task by outlining a specific issue and suggesting solutions. However, it could be improved by providing more details about how the issue affects the writer's ability to use the gym and by including a wider range of complaints about the facilities and services as requested in the prompt. To improve, focus on elaborating on the impact of the issue and diversifying the complaints to fully meet the task requirements.

Coherence & Cohesion

The letter is generally coherent, but the organization could be improved. The connection between the incident and its impact on your ability to use the gym could be clearer. Consider dedicating a separate paragraph to explaining how the incident has affected your workouts and overall gym experience. Also, ensure a smoother flow between the description of the incident and your proposed solutions.

Lexical Resource

The vocabulary is adequate but could be more precise and varied. For instance, instead of 'problems I have faced,' you could use more specific terms like 'issues with safety and security.' Also, consider using stronger vocabulary to convey the impact of the incident, such as 'deeply unsettling' instead of 'disturbing.'

Grammatical Range & Accuracy

The letter contains grammatical errors and phrasing issues that affect clarity. For example, 'excercising' should be 'exercising,' and 'security guar' should be 'security guard.' Additionally, the sentence structure in the first paragraph could be improved for better readability. Proofread carefully to eliminate such errors.

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