Band 6+: You signed up for a gym membership a month ago, but the facilities have been consistently unclean and several pieces of equipment are frequently out of order. Write a letter to the gym manager complaining about the current state of the gym. You should include details about: - Specific examples of the uncleanliness and broken equipment - How this is affecting your ability to use the gym - What you expect the gym to do to improve the situation

Dear VivaGym manager,

I am contacting you to address the following issue: I have had not such a great time during my experience at VivaGym, the “Plaza Del Sol” facility. The most relevant problem is the lack of compliance with hygenic standards: I would expect the gym to set a mandatory policy to use towels on all machineries and equipment, especially on benchs. Less disturbing, yet still impactful, is the lack of professionalism of the staff: I have noticed their priority is not helping individuals and monitoring their technique to prevent injuries but rather to be playing group minigames on their phone the whole day; I think this issue could me more problematic than the hygenic standard one to some extent, thank god I am experienced enough so that I don’t hurt my self while training. It really is up to you on what to do with this… I would suggest you either change staff or implement, desing or force them to take training courses on how to be a gym staff member. The less important feature I have noticed to be missing is music, I personally believe it to be quite boring to train with no music or podcasts, however i can see how this is not worrying and rather an organizational choice.

I wish this letter finds you well, litterally, as I don’t mean to have sound critiquing but rather to serve as a feedback and potential growth source.

Yours sincerely, Francesco