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Letter

Band 9: You signed up for a gym membership a month ago, but the facilities have been consistently unclean and several pieces of equipment are frequently out of order. Write a letter to the gym manager complaining about the current state of the gym. You should include details about: - Specific examples of the uncleanliness and broken equipment - How this is affecting your ability to use the gym - What you expect the gym to do to improve the situation

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Note: Both the topic and the answer were created by one of our users.

Dear Gym Manager,

I am writing to express my concern about the recent decline in cleanliness and maintenance at the gym. I have been a regular member for several months, and until recently, I was very satisfied with the facilities.

However, over the past few weeks, I have noticed several issues. For example, the locker rooms are often dirty, with overflowing trash bins and wet floors that are not cleaned promptly. In addition, some exercise machines are poorly maintained; a few treadmills are out of order, and the weight area frequently has equipment left scattered on the floor. I have also observed that disinfectant sprays and paper towels are sometimes unavailable.

These problems have negatively affected my experience at the gym. Unclean facilities make workouts uncomfortable and raise concerns about hygiene and safety. As a result, I find it difficult to enjoy my training sessions and feel less motivated to attend regularly.

I would like to suggest increasing the frequency of cleaning, especially in high-traffic areas, and ensuring that equipment is checked and repaired on a regular basis. Providing sufficient cleaning supplies for members would also greatly improve the situation.

I hope these issues will be addressed soon. Thank you for your attention.

Yours sincerely,

A concerned member

Word Count: 208

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Overall Band Score

9

(+/- 0.5)

Vocabulary Complexity:
C1 - Intricate
Strive to incorporate even richer and more precise language.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

8

The letter appropriately covers all requirements of the task, providing specific examples, explaining the impact on the gym experience, and suggesting solutions. The tone is consistently polite and professional. To further enhance the response, consider adding more specific details to the suggested solutions, such as suggesting a specific schedule for equipment maintenance or a particular brand of disinfectant spray.

Coherence & Cohesion

9

The letter presents a clear and well-organized message. The progression of ideas is logical, and each paragraph focuses on a specific aspect of the complaint and suggestions. The use of cohesive devices is natural and effective, contributing to the overall readability of the letter.

Lexical Resource

9

The letter demonstrates a wide range of vocabulary used accurately and appropriately. The language is natural and sophisticated, effectively conveying the writer's concerns and suggestions. There is a skillful control of lexical features, enhancing the overall impact of the letter.

Grammatical Range & Accuracy

9

The letter exhibits a wide range of grammatical structures used with full flexibility and control. Grammar and punctuation are accurate throughout, contributing to the clarity and effectiveness of the communication. The absence of errors enhances the letter's overall quality.

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