Dear Mr Wells,
I learned that there is a job vacancy in the marketing team, and I am writing to request a transfer there from the customer service department.
Two years ago, I was a fresh graduate with no experience. Thanks to the selfless help and guidance from the company, I am now capable of solving clients’ problems and ensuring client satisfaction by successfully meeting their needs.
I wish to switch to the marketing team because I studied marketing at university, and with my work experience, I am confident that I can serve clients better. By contacting different kinds of clients every day, I have developed a good understanding of their needs and preferences and can address problems effectively and efficiently. These skills will be a valuable asset in marketing.
I have been working at our company for two years, and I love the culture here. I came here with no relevant experience, but now I am a senior customer service agent. Everything I have learned and gained is from here, which is why I wish to continue striving in this company.
I hope you will consider my request, and I look forward to receiving your response.
Sincerely,
Emma
