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Letter

Band 8+: You traveled to another city on business last week, and there was a problem with your hotel room. Write to the hotel manager. In your letter… - Tell the manager about the problems you had - Explain to them how you feel about what happened - Let them know what actions you would like them to take

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Dear Sir/Madam,

I am writing to express my dissatisfaction with my last stay at your hotel. I was visiting London last week for some business and booked room number 212 in your hotel.

As it is the summer season right now, and you may know that it gets quite hot and humid during the month of June in London. The temperatures like this require a working air conditioning system in place. Although there was some environmental control facility in the room, it could only work to mitigate the cold. There was no cold air coming from it to cool the room. Consequently, I could not get a good sleep for the entire two nights of my stay, which adversely affected my performance in the meetings with the clients.

I really want to request you to install a proper climate control system in your hotel, which can work dually between both seasons. I also want you to consider me for a discount for my next visit, as I am your regular customer.

Yours sincerely,

Word Count: 173

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Overall Band Score

8.5

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:
No noticeable repetition! Great job!

Task Response

The letter effectively addresses all aspects of the task, providing a clear explanation of the problem, expressing dissatisfaction, and outlining desired actions.

Coherence & Cohesion

The letter flows smoothly and logically, with clear transitions between paragraphs. The ideas are well-organized and easy to follow.

Lexical Resource

The letter demonstrates a good range of vocabulary, using words like 'dissatisfaction,' 'mitigate,' and 'adversely' appropriately. The language is clear and concise.

Grammatical Range & Accuracy

The letter is grammatically accurate and uses a variety of sentence structures effectively. The punctuation is also correct.

Answers On The Same Topic:

You traveled to another city on business last week, and there was a problem with your hotel room. Write to the hotel manager. In your letter… – Tell the manager about the problems you had – Explain to them how you feel about what happened – Let them know what actions you would like them to take

Dear Sir/Madam, I am writing to express my dissatisfaction with my last stay in your hotel. I was visiting London last week for some business, and booked room number 212 in your hotel. As it is the summer season right now, and you may know that it gets quite hot and humid during the month […]

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