Letter

Band 8+: You work at home and have a problem with a piece of equipment that you use for your job. Write a letter to the shop or company which supplied the equipment. In your letter •Describe the problem with the equipment. •Explain how this problem is affecting your work. •Say what you want the shop or company to do.

See all user-written answers on this topic

Skyrocket your IELTS band score by 1-2 points in under a month with our premium plan!

Note: Both the topic and the answer were created by one of our users.

Dear Sir or Madam,

I am writing to complain about an issue with a laptop that I purchased from your store last week.

I bought the laptop on the 25th of March, which means five days ago. After I unpacked the case that contained the device, I found that the laptop does not have a battery. Thus, I could not run the tool until now.

Although I liaised with your customer service many times, they could not offer me any sensible solution. I work as a financial analyst as a freelancer online. So, the device is essential to my work; without it, I will not be able to work. Moreover, I will not receive any earnings until I submit the pending work.

Thus, I would like your warehouse to deliver the missing piece or another packed laptop. I hope you can settle this matter as soon as possible.

Yours faithfully,

John H.

Word Count: 152

Check Your Answer On This Topic?

Check My Answer

Generate A Band-9 Sample Answer?

Generate A Sample

Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

laptop: 4

Try using synonyms for the above words

Task Response

The letter adequately addresses all parts of the task by describing the problem with the laptop, explaining how it affects work, and stating what is expected from the shop. To enhance the task response further, consider providing more specific details about the laptop model and the impact of not having the battery on your work.

Coherence & Cohesion

The letter is well-organized with a clear introduction, body, and conclusion. The ideas are logically presented, and there is good use of cohesive devices. To improve coherence and cohesion, ensure that each paragraph focuses on a single main idea and consider varying sentence structures for added clarity and coherence.

Lexical Resource

There is a good range of vocabulary used appropriately throughout the letter. To enhance the lexical resource further, try incorporating more sophisticated vocabulary and expressions related to technical equipment and customer service.

Grammatical Range & Accuracy

The letter demonstrates a wide range of grammatical structures used accurately. There are minor punctuation errors that can be easily corrected. To improve grammatical accuracy, pay attention to subject-verb agreement and the use of articles.

Answers On The Same Topic:

See All

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Other Topics:

You are applying for a scholarship to study abroad. Write a letter to the scholarship committee applying for the award. You should include details about: - which course and country you wish to study in - why you deserve the scholarship - your academic achievements and future plans.

You have recently missed a project deadline which resulted in your company losing an important client. Write a letter to your manager. In your letter • apologies for what happened • explain why you missed the deadline • tell him/her how you will avoid this situation in future.

There is construction taking place near your home and the noise is disturbing you. Write a letter to your local council. In the letter, Describe the construction Explain why the construction is a problem for you Say what you would like them to do about it

You recently stayed with a childhood friend for a few days. Write a letter to this friend. In your letter: Thank your friend for letting you stay with them. refer to something enjoyable that you did while staying with him/her invite your friend to visit you

Check Your Answer On This Topic?

Generate A Band-9 Sample Answer?

Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

Answers On The Same Topic:

Other Topics:

Plans & Pricing

Free

Premium