Letter

Band 8+: Your car insurance company has told you that they are going to increase the amount you have to pay in insurance for your car each month. You are not happy about this. Write a letter to your insurance company. In your letter explain Why you are writing to them Why you think the insurance should not be increased What you want them to

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Dear Sir / Madam,

I am writing to you as I recently received a letter from you informing me that the insurance premium for my car is going to increase from next month.

As you will be aware if you check my records, I have held my insurance with your company for nearly seven years now. During this time, I have never had an accident and never had any reason to make a claim on my insurance.

I understand that at times prices need to be increased. However, this increase you are suggesting will result in a 20% increase in the amount I pay each month, a rate I feel is too much.

I would therefore like you to write back to me and explain why such an increase has been proposed. If you are unable to justify it to my satisfaction, then I am afraid that I will have no other option but to move my insurance to another company.

I look forward to hearing from you,

Yours faithfully,

Mr Mahmoud Khan

Word Count: 173

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Overall Band Score

(+/- 0.5)

Vocabulary Complexity:
B1 - Intermediate
Using more sophisticated words could be beneficial.

Grammar Mistakes: N/A

Vocabulary Repetition:

increase: 4

insurance: 3

Try using synonyms for the above words

Task Response

The letter fully satisfies the requirements of the task. All three bullet points are addressed clearly and appropriately. The tone is consistently polite and professional, and the arguments are well-reasoned. The letter is well-organized and uses appropriate language for the context.

Coherence & Cohesion

The letter is well-organized and easy to follow. The purpose of the letter is immediately clear, and each paragraph logically progresses the argument. The use of cohesive devices is effective, creating a smooth flow of information. To further enhance coherence, consider varying the sentence structure slightly to avoid repetition.

Lexical Resource

A good range of vocabulary is used appropriately throughout the letter. Phrases like 'insurance premium,' 'make a claim,' and 'justify it to my satisfaction' demonstrate a solid command of lexical resources. To aim for a higher score, consider incorporating more sophisticated or less common vocabulary related to insurance and customer service.

Grammatical Range & Accuracy

The letter demonstrates a wide range of grammatical structures used with accuracy and control. There are no noticeable errors in grammar or punctuation. The sentences are well-constructed and contribute to the overall clarity of the message.

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