This is part of an email you received from a customer Dear Sir or Madame, Laát week , I odered a pair of running shoes from your website. However, when I opened the box, I found that one shoe was damaged. I would like to know how I can return the item and get a replacement. Best regards. Mr, Henry Tran

Dear Mr. Tran, Thank you for contacting us and we sincerely apologize for the inconvenience caused by the damaged product you received. We understand your disappointment. To return the defective shoes and receive a replacement, please follow these steps: visit our website and click on “Returns and Exchanges”. Then, carefully wrap the product and label […]