Write a letter to a sports club. Tell them you are not satisfied with the service and have already let them know about it. Write - what exactly is wrong with their service - what happened after you complained the first time - what you want the club to do after your letter

Dear Sir or Madam, I am writing to complain, for the second time, about the poor condition of the changing rooms at your sports club. The main problem is that this area is not being cleaned or maintained properly. The floor is often wet and dirty, and there is usually an unpleasant smell near the […]