You and your family recently had a very enjoyable holiday at a hotel. Write a letter to the hotel manager. In your letter, you should: - thank the manager and staff - describe what you enjoyed most about your stay - say why you are recommending the hotel to friends and family.

Dear Sir/Madam, I am writing to express my sincere thanks to you and all your staff for making our recent holiday at your hotel such a memorable experience. From the moment we arrived, we felt warmly welcomed and well looked after. What we enjoyed most during our stay was the excellent service and attention to […]