You bought a jacket from an online store. When it arrived, you found it was the wrong size and color. Write a letter to the store manager. In your letter: describe the jacket you ordered explain what the problem is say what you want the store to do

Thank you for delivering the jacket I recently purchased from your online store. However, I am writing to inform you that the item I received was the wrong size and color. I ordered a medium-sized jacket in light grey, as shown in the picture on your website. Unfortunately, the one delivered is a large size […]