You have just finished a trip booked from a travel agency, but you are not satisfied with it Write a letter to the travel agent in your letter, you should say: - why you felt so unhappy - what happened - make some recommendations about what the travel agent should do about it.

Dear Mr. Smith, I am writing to formally express my dissatisfaction with the recent trip, which was booked by your travel agency. To begin with, I have been frequently booking multiple trips with your esteemed agency for over two years and have consistently appreciated your commitment to maintaining a high-level of comfort and clear communication. […]