You recently had a problem with a product you bought from an online store, but you were not satisfied with the customer service you received when you contacted them. Write a letter to the manager of the store. In your letter: Describe the problem with the product Explain what happened when you contacted customer service Say what you would like the manager to do

Dear sir, I hope you are doing well. I am writing to express my dissatisfaction with my recent experience I had after purchasing a product from your online store. Last week, I ordered a Logitech M384, Mouse and Keyboard from your website. However, upon arrival of the package, I came across a completely different version. […]