you recently stayed at ahotel and had a problem during your stay write a letter to the manager

Good morning,my name is Nuray.I stayed at your hotel for seven days. I chose it because my friend recommended it to me, on the first day,I had a problem I booked room with a balcony,but your employee said that they had no rooms with balconies.Anyway,I agreed. Then, when I entered the room, I was shocked. […]