You stayed at a hotel recently and were not satisfied with the service. Write a letter to the hotel manager. In your letter: Explain what went wrong Say how it affected your stay Tell them what you want the hotel to do

Dear Manager, I am writing to express my concern regarding my recent stay at your hotel. Despite my arrival on the mentioned check-in time, I was subjected to wait for 40 minutes in the lobby due to maintenance of the room. However, when I was able to go in the room, the sheets were undone […]