You stayed at a hotel recently, but you were not satisfied with the service. Write a letter to the hotel manager. In your letter: • Explain the problems you had • Describe the steps you took to resolve them • Suggest how the hotel could improve

Dear Sir or Madam, I am writing this letter to provide a feedback on my recent stay at your hotel. I am John Doe, one of the frequent customers of hotels and resorts by Florence Group. Last week, I stayed at one of the hotels in Woodstock and had really bad experience. Everything was great […]