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Opinion

Band 5+: Online, people write product reviews and opinion about services. Is it a good thing or bad thing?

Note: Both the topic and the essay were created by one of our users.

Suggestions are always welcomed, many individuals prefer to give their view points about the services and products they purchased virtually. For me, I believe that it is beneficial for the other buyers and firm, however have some minor limitations. In this essay I am going to emphasize both the good and bad with applicable explanations.

Reviewing products by writer brief discription or simply rating would be beneficial for the buyer and business. Firstly, majority like to check everything details of the service they are looking for, especially the original image if they want to buy something. That is why they prefer to check the customer satisfactory block to get better details from prior buyers. To elaborate, digital shopping platforms have some drawbacks such as spams or fraud, which is why majority like to see the real customers opinion before purchasing their desired product. And reviews play an integral role here, because it is quite accessible to find all the sort of information because most of the time individual drops them. This generate a feeling of trustworthiness and safety. Secondly, it is significant for the firm as well because if a product has greater positive reviews than the probability of ranking higher would incline; however, if there be any malfunction in the product’s quality than addressing it would lead to improvement from the company’s side.

Despite of the undeniable features and perks of reviews, there be some minor drawbacks. The perspectives may vary from person to person which create a feeling to confusion in the subconscious of the ongoing customer. To cite ab example, in terms of beauty products, the opinions of the users may vary to a very large extent because of different skin types and textures. Thus, relying on someone else’s opinion would not be considered good because everyone has distinguish genetic build up and the same product would harm them. Although, large companies pay a decent amount of money to generate fake reviews and ratings.

To recapitulate, there are several benefits of reviews done online for services or products but we should not ignore the demerits. Additionally, if done wisely with proper verification it can be considered as an ideal approach.

Word Count: 363

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