With the rise of automated services and AI, some believe that customer service jobs will become obsolete. Others argue that human interaction remains essential for quality service. To what extent do you agree or disagree?

Nowadays, is often used and there is a increase of dependence of services like Al. There is a issue with this, because many people think that many jobs of service, may will become obsolete in a few years, others by the way, think that the face to face interactions are necesary for a quality service. […]