Letter

Band 4+: Task 1 - Practice Question (Realistic Level) You recently ordered a kitchen appliance online, but when it arrived, it did not work properly. Write a letter to the store. In your letter: • Explain the problem with the appliance • Tell them how this issue has affected you • Say what you want them to do about it

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Dear owner , I am writing this letter regarding the concern of kitchen item

That I have recently bought from your shop . Last month , there was a sale going on for refrigerator for 25 % off , as we came to know with my husband decision we decided to buy it . Surprisingly, its freezer is not working . Not only this but also something is door is not closing properly that’s why it’s not cooling wisely.

Since , this issue happen we are having problem regarding storage of food . Therefore, we tried to fix this issue at home but there is some serious issue that need to be settle by an electrician.

I want you to send someone to my home to check this issue and fix it as soon as possible . If this problem can be fixed in 1 or 2 days that’s fine . Otherwise ,More days can cause a serious problem .

Hope you understand our problem.

Waiting for reply ,

Amneet

Word Count: 170

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Overall Band Score

4.5

(+/- 0.5)

Vocabulary Complexity:
A2 - Upper Beginner
Consider using more varied and advanced words.

Grammar Mistakes: N/A

Vocabulary Repetition:

issue: 4

problem: 3

Try using synonyms for the above words

Task Response

The letter addresses the task requirements by explaining the problem, its impact, and the desired action. However, the language used is quite basic and contains grammatical errors, which affects clarity. To improve, focus on using more precise vocabulary related to appliances and repairs, and ensure sentences are grammatically correct. Also, the tone could be more formal and professional.

Coherence & Cohesion

The letter's organization is somewhat clear, but the flow of ideas could be improved. Consider using more effective transitions between sentences and paragraphs to enhance coherence. For example, clearly link the problem description to its impact and the desired action. Paragraphing could also be more strategically employed to separate distinct points.

Lexical Resource

The vocabulary used is basic and lacks precision. To improve, try to incorporate more specific and varied vocabulary related to the context of a faulty appliance and customer service. For instance, instead of 'something is door is not closing properly,' use 'the door seal is defective.' Expanding your lexical range will make your writing more impactful.

Grammatical Range & Accuracy

The letter contains several grammatical errors that affect clarity. Focus on improving sentence structure, subject-verb agreement, and correct use of articles and prepositions. For example, 'Since, this issue happen' should be 'Since this issue occurred.' Proofreading carefully and focusing on basic grammar rules will enhance accuracy.

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Overall Band Score

Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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You are planning to move to a new city for work or study. You want to ask a friend who lives there for advice. Write a letter to your friend. - Explain why you are moving. - Ask for specific advice about finding accommodation. - Ask about social activities or places to meet people.

You are planning to move to a new city for work or study. You want to ask a friend who lives there for advice. Write a letter to your friend. - Explain why you are moving. - Ask for specific advice about finding accommodation. - Ask about social activities or places to meet people.

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Task Response

Coherence & Cohesion

Lexical Resource

Grammatical Range & Accuracy

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