Employment Agency: Possible Jobs - IELTS Listening Answers & Explanations
From Cambridge IELTS 15 Academic Listening Test 3 · Part 1 · Questions 1–10
Audio
Questions
Questions 1–10 Note Completion
Complete the notes below.
Write ONE WORD AND/OR A NUMBER for each answer.
Employment Agency: Possible Jobs
First Job
Administrative assistant in a company that produces 1 (North London)
Responsibilities
- data entry
- go to 2 and take notes
- general admin
- management of 3
Requirements
- good computer skills including spreadsheets
- good interpersonal skills
- attention to 4
Experience
- need a minimum of 5 of experience of teleconferencing
Second Job
Warehouse assistant in South London
Responsibilities
- stock management
- managing 6
Requirements
- ability to work with numbers
- good computer skills
- very organised and 7
- good communication skills
- used to working in a 8
- able to cope with items that are 9
Need experience of
- driving in London
- warehouse work
- 10 service
Answers & Explanations Summary
| # | Answer | Evidence | Explanation |
|---|---|---|---|
| Q1 | furniture | They’re called Home Solutions and they design and make furniture. | Excerpt/Transcript Explanation: The transcript is talking about a company named Home Solutions that creates furniture for homes. Answer Explanation: The answer 'furniture' refers to the type of products produced by Home Solutions, which are items like chairs, tables, and cabinets used in homes. Reason For Correctness: The correct answer is 'furniture' because the excerpt specifically mentions that Home Solutions design and make furniture, indicating that the company's primary products are related to home furnishings. |
| Q2 | meetings | Then they expect the person they appoint to attend meetings and take notes there … | Excerpt/Transcript Explanation: The transcript mentions that the person appointed needs to go to meetings and take notes during those meetings. Answer Explanation: The answer 'meetings' refers to the gatherings where people come together to discuss work-related matters. Reason For Correctness: The correct answer is 'meetings' because the excerpt specifically mentions 'attend meetings and take notes there' which indicates the requirement to deal with meetings as part of the job responsibilities. |
| Q3 | diary | That should be OK. And in my last job I also had to manage the diary. | Excerpt/Transcript Explanation: The transcript mentions that the speaker had to manage the diary in their last job. Answer Explanation: The answer 'diary' refers to a book or electronic record where appointments, meetings, and tasks are recorded. Reason For Correctness: The correct answer is 'diary' because it fits the context of managing schedules and appointments, which is a common responsibility for many administrative assistants. |
| Q4 | detail / details | Then they mention that they want someone who is careful and takes care with details | Excerpt/Transcript Explanation: The transcript talks about the importance of being careful and paying attention to small things. Answer Explanation: The answer 'detail' refers to paying attention to small things and specific aspects of a task. Reason For Correctness: The correct answer 'detail' matches the idea conveyed in the excerpt about being careful and meticulous in handling tasks, which aligns with the need for attention to detail mentioned in the job requirements. |
| Q5 | 1 year / one year | In fact they’re only asking for at least one year, so that’s great. | Excerpt/Transcript Explanation: The transcript mentions that they are only requiring a minimum of one year of experience, which is a good thing. Answer Explanation: The answer indicates that the required experience for the job is one year. Reason For Correctness: The correct answer matches the information provided in the excerpt, stating that the job position only needs a minimum of one year of experience. This shows that the candidate doesn't need extensive experience to qualify for the job role. |
| Q6 | deliveries | So as far as the responsibilities for this position go, they want someone who can manage the stock, obviously, and also deliveries. | Excerpt/Transcript Explanation: The transcript is talking about the responsibilities of a warehouse assistant job. Answer Explanation: The answer is 'deliveries', which means the process of transporting goods from one place to another. Reason For Correctness: The correct answer is 'deliveries' because the excerpt mentions that the warehouse assistant job involves managing stock and deliveries, which means the person must take care of the goods and make sure they are delivered to the correct place. |
| Q7 | tidy | And tidy? | Excerpt/Transcript Explanation: The transcript means someone is asking if the word 'tidy' is a good fit for a requirement in the job description. Answer Explanation: The answer 'tidy' means neat and organized, which is a desirable quality for someone working in a warehouse. Reason For Correctness: The correct answer 'tidy' is a good fit for the requirements because they need someone who is 'very organised'. This means being tidy and organized is important for the job. |
| Q8 | team | And for the last warehouse job I had, one of the things I enjoyed most was being part of a team. | Excerpt/Transcript Explanation: The transcript mentions that the person enjoyed being part of a team in their previous warehouse job. Answer Explanation: The answer refers to the word 'team', which means a group of people working together towards a common goal. Reason For Correctness: The correct answer matches the description in the excerpt where the person expresses enjoyment from being part of a group working together. The word 'team' perfectly fits the context of working collaboratively with others in a job setting. |
| Q9 | heavy | So you’re OK moving heavy things? | Excerpt/Transcript Explanation: The transcript is asking if the person is okay with moving heavy objects. Answer Explanation: The answer indicates that heavy things will need to be moved in the job. Reason For Correctness: The correct answer 'heavy' is suitable as it directly addresses the question mentioned in the excerpt about moving heavy items in the job role of a warehouse assistant. |
| Q10 | customer | And you’ve got experience of warehouse work … and the final thing they mention is customer service. | Excerpt/Transcript Explanation: The transcript mentions that the individual has experience in warehouse work and the last thing mentioned is related to dealing with people who buy goods or services. Answer Explanation: The answer refers to a person who buys goods or services from a business. Reason For Correctness: The correct answer 'customer' matches the context of the excerpt where the term 'customer service' is mentioned in relation to the experience required for the second job as a warehouse assistant. This term indicates that the individual should be familiar with interacting with people who purchase products or services. |
Transcript
SALLY: Good morning. Thanks for coming in to see us here at the agency, Joe. I’m one of the agency representatives, and my name’s Sally Baker.
JOE: Hi Sally. I think we spoke on the phone, didn’t we?
SALLY: That’s right, we did. So thank you for sending in your CV. We’ve had quite a careful look at it and I think we have two jobs that might be suitable for you.
JOE: OK.
SALLY: The first one is in a company based in North London. They’re looking for an administrative assistant.
JOE: OK. What sort of company is it?
SALLY: They’re called Home Solutions and they design and make furniture.
JOE: Oh, I don’t know much about that, but it sounds interesting.
SALLY: Yes, well as I said, they want someone in their office, and looking at your past experience it does look as if you fit quite a few of the requirements. So on your CV it appears you’ve done some data entry?
JOE: Yes.
SALLY: So that’s one skill they want. Then they expect the person they appoint to attend meetings and take notes there …
JOE: OK. I’ve done that before, yes.
SALLY: And you’d need to be able to cope with general admin.
JOE: Filling, and keeping records and so on? That should be OK. And in my last job I also had to manage the diary.
SALLY: Excellent. That’s something they want here too. I’d suggest you add it to your CV – I don’t think you mentioned that, did you?
JOE: No.
SALLY: So as far as the requirements go, they want good computer skills, of course, and they particularly mention spreadsheets.
JOE: That should be fine.
SALLY: And interpersonal skills – which would be something they’d check with your references.
JOE: I think that should be OK, yes.
SALLY: Then they mention that they want someone who is careful and takes care with details – just looking at your CV, I’d say you’re probably alright there.
JOE: I think so, yes. Do they want any special experience?
SALLY: I think they wanted some experience of teleconferencing.
JOE: I’ve got three years’ experience of that.
SALLY: let’s see, yes, good. In fact they’re only asking for at least one year, so that’s great. So is that something that might interest you?
JOE: It is, yes. The only thing is, you said they were in North London so it would be quite a long commute for me.
SALLY: OK.
————————
SALLY: So the second position might suit you better as far as the location goes; that’s for a warehouse assistant and that’s in South London.
JOE: Yes, that would be a lot closer.
SALLY: And you’ve worked in a warehouse before, haven’t you?
JOE: Yes.
SALLY: So as far as the responsibilities for this position go, they want someone who can manage the stock, obviously, and also deliveries.
JOE: That should be OK. You’ve got to keep track of stuff, but I’ve always been quite good with numbers.
SALLY: Good, that’s their first requirement. And they want someone who’s computer literate, which we know you are.
JOE: Sure.
SALLY: Then they mention organisational skills. They want someone who’s well organised.
JOE: Yes, I think I am.
SALLY: And tidy?
JOE: Yes, they go together really, don’t they?
SALLY: Sure. Then the usual stuff; they want someone who can communicate well both orally and in writing.
JOE: OK. And for the last warehouse job I had, one of the things I enjoyed most was being part of a team. I found that was really essential for the job.
SALLY: Excellent. Yes, they do mention that they want someone who’s used to that, yes. Now when you were working in a warehouse last time, what sorts of items were you dealing with?
JOE: It was mostly bathroom and kitchen equipment, sinks and stoves and fridges.
SALLY: So you’re OK moving heavy things?
JOE: Sure. I’m quite strong, and I’ve had the training.
SALLY: Good. Now as far as experience goes, they mention they want someone with a licence, and that you have experience of driving in London – so you can cope with the traffic and so on.
JOE: Yes, no problem.
SALLY: And you’ve got experience of warehouse work … and the final thing they mention is customer service. I think looking at your CV you’ve OK there.
JOE: Right. So what about pay? Can you tell me a bit more about that, please …