Band 4: You recently stayed at a hotel and faced some issues during your stay. Write a letter to the hotel manager. In your letter: describe the problems you faced explain how these problems affected your stay suggest what the manager should do to improve their service (User-Written IELTS Writing Task 1 Sample)

Dear Sir/Madam,

I am writing this letter to lodge a complaint regarding the time I stayed in your hotel, Taj Mahal. I am Jaismeen Chahal, and I stayed in your hotel in room number 401 from 12th to 15th November. During my stay I faced numerous issues, starting with my check in when I booked the room on the website it was stated that my check in was at 12 pm, so I reached at 11:45 pm but to my surprise I had to wait for almost 2 hours in the hotel Lobby and the lady working on the reception desk was so rude with all the guest. To my knowledge her name was Pawan, and the customer service she provided was not up to the mark. She kept ignoring my queries and had a very rude tone. Moreover, the food that was provided by your hotel was very disappointing. Firstly, during my booking I mentioned that I am vegan and during my booking I confirmed that there will be special arrangements for me and for that I don’t need to pay. However, on my arrival there were no such arrangements and when I asked them to cook, they charged me for that.

As I came to Jaipur for my vacation but the treatment, I received from your staff was not up to the mark from the receptionist to chef I am disappointed with the service of your staff. Throughout my trip I had to pay extra for my food, and I had to pay for hours for my food. All of these services affected my stay in the worst way. Additionally, the fake promise that you make on your website, if you don’t accept the customize food request in advance you should mention on your website rather than lying about that. I would like to suggest you train your staff more in customer service.

Yours faithfully,

Jaismeen Chahal

you had just missed a friend's party,write a letter to apologise. apologise to your friend explain why you couldn't attend the party tell her what steps you will take to avoid missing it in the future.

Dear Alya, I am writing to apologies for my inability to attend your birthday party. I would like to apologies to you because I couldn’t attend your birthday party that will be held on September 3th, 2026. Initially, I really excited to be there, also I already prepared a gift for you and I am […]

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Band 4+: You recently stayed at a hotel and faced some issues during your stay. Write a letter to the hotel manager. In your letter: describe the problems you faced explain how these problems affected your stay suggest what the manager should do to improve their service

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