Let's start with a task. Imagine you recently stayed at a hotel and were unhappy with the service. Write a letter to the manager of the hotel expressing your concerns.

Dear Manager, My name is Joshua Kid, I recently stayed in your Hotel for a period covering two nights from the 15th of April to 17th of April 2024. I lodged in a single deluxe suite with room number 824. I am writing however to inform you of my utmost displeasure at the room service […]