Speaker 1 (1)
Good morning. Welcome to the Early Learning Childcare Centre. How may I help you?
Speaker 2 (2)
Hi. I spoke to you last week about enrolling my daughter for next year.
Speaker 1 (3)
Oh, yes. I'll just get some details from you. So you're her mother?
Speaker 2 (4)
That's right.
Speaker 1 (5)
And can I have your name?
Speaker 2 (6)
It's Carol. Carol Smith.
Speaker 1 (7)
And your daughter's name?
Speaker 1 (9)
Now, we have several groups at the centre, and we cater for children from 3 to 5 years old.
Speaker 1 (10)
How old is your daughter?
Speaker 2 (11)
She's 3 now, but she turns 4 next month.
Speaker 1 (12)
I'll put 4 down because that's how old she'll be when she starts.
Speaker 2 (13)
Fine. She's so excited about her birthday and coming to the centre.
Speaker 1 (14)
Oh, that's good to hear. And what's your address?
Speaker 2 (15)
It’s 46 Wombat Road.
Speaker 2 (16)
That’s W-O-M-B-A-T. Woodside 4032.
Speaker 1 (17)
And what's the phone number?
Speaker 2 (18)
Oh, it's 33459865.
Speaker 1 (19)
So have you decided on the days you would like to bring your daughter here?
Speaker 2 (20)
I'd prefer Monday and Wednesday if possible.
Speaker 1 (21)
I'll check. Monday is fine, but I think the centre is already full for Wednesday.
Speaker 1 (22)
Uh, yes. Sorry. It seems to be a very popular day.
Speaker 1 (23)
We can offer you a Thursday or a Friday as well.
Speaker 2 (24)
Oh, dear. I suppose Thursday would be alright because she has swimming on Friday.
Speaker 1 (25)
Okay. Got that. Because a lot of parents work, we do offer flexible start and finish times.
Speaker 1 (26)
We're open from 7:30 in the morning until 6 o'clock at night.
Speaker 1 (27)
What time would you like your daughter to start?
Speaker 2 (28)
I need to get to work in the city by 9, so I'll drop her off at 8:30.
Speaker 2 (30)
You're pretty close to the city here, so that should give me plenty of time to get there.
Speaker 1 (31)
That's fine. Now, we also need to decide which group she'll be in.
Speaker 1 (32)
We have 2 different groups and they're divided up according to age.
Speaker 1 (33)
There's the green group, which is for 3 to 4-year-olds, and then there's the red group, which is for 4 to 5-year-olds.
Speaker 2 (34)
She's quite mature for her age, and she can already write her name and read a little.
Speaker 1 (35)
Well, I'll put her in the red group and we can always change her to the green one if there are any problems.
Speaker 2 (36)
That sounds fine.
Speaker 1 (37)
Okay. Let's move on to meals.
Speaker 1 (38)
We can provide breakfast, lunch, and dinner.
Speaker 1 (39)
As she's finishing pretty early, she won't need dinner.
Speaker 1 (40)
Will you give her breakfast before she comes?
Speaker 2 (41)
Yes. She'll only need lunch.
Speaker 1 (42)
Now does she have any medical conditions we need to know about?
Speaker 1 (43)
Does she have asthma or any hearing problems, for example?
Speaker 2 (44)
No. But she does need to wear glasses.
Speaker 1 (45)
Oh. I'll make a note of that.
Speaker 2 (46)
Yeah. She's pretty good about wearing them. She can't see much without them.
Speaker 1 (47)
Right. Okay. Now I also need emergency contact details.
Speaker 2 (48)
So what sort of information do you need?
Speaker 1 (49)
Just the name and number of a friend or family member we can contact in case we can't get hold of you at any time.
Speaker 2 (50)
Okay. That'd better be my sister, Jenny Ball.
Speaker 2 (51)
That’s B-A-double L. Her phone number is 33467523.
Speaker 1 (52)
Great. So she is the child's aunt?
Speaker 2 (53)
Yes. That's right.
Speaker 1 (54)
I'll make a note of that as well.
Speaker 1 (55)
Now, is there anything you'd like to ask?
Speaker 2 (56)
What about payment? How much are the fees each term?
Speaker 1 (57)
Well, for 2 days and the hours you've chosen, that will be $450 altogether.
Speaker 2 (58)
Okay. And do I have to pay that now?
Speaker 1 (59)
No. We send out invoices once the children start at the centre.
Speaker 1 (60)
You can choose to pay at the end of each term, or we do offer a slightly discounted rate if you pay every month.
Speaker 2 (61)
Oh, I'll do that then. I find it easier to budget that way, and I'm not used to the term dates just yet.
Speaker 1 (62)
Good. It makes it a lot simpler for us as well.
Speaker 1 (63)
Well, that's everything. Would you like me to show you around...
good program