Speaker 2 (2)
Good morning. Is that Mr Thorndyke?
Speaker 1 (3)
Speaking. How can I help?
Speaker 2 (4)
I've got quite a few things which need painting and fixing in the flat, and I wonder whether you'd be able to do the work.
Speaker 1 (5)
I'm sure I'd be able to help, but let me take down a few details.
Speaker 2 (6)
Yes. Of course.
Speaker 1 (7)
Well, firstly, how did you hear about us?
Speaker 2 (8)
It was my friend, May Hampton. You did some excellent work for her a couple of years ago.
Speaker 2 (9)
Do you remember?
Speaker 1 (10)
Oh, yes, that was in West Park Flats, lovely lady.
Speaker 2 (11)
Yes. She is.
Speaker 1 (12)
And what's your name, please?
Speaker 2 (13)
It's Edith Pargetter.
Speaker 1 (14)
Edith. Can you spell your surname, please?
Speaker 2 (15)
It’s P-A-R-G-E-double T-E-R.
Speaker 1 (16)
Double T. Right. And do you live in West Park Flats as well?
Speaker 2 (17)
No. Actually, it's East Park, Flat 4.
Speaker 1 (18)
Oh, right. That's over the road, I seem to remember. Quite difficult to get to.
Speaker 2 (19)
Yes. It's at the back of the library.
Speaker 1 (20)
Right. I know. And, what's your phone number?
Speaker 2 (21)
875934, but I'm out a great deal in the afternoons and evenings.
Speaker 1 (22)
So would the best time to ring you be in the morning?
Speaker 1 (24)
Fine. I've made a note of that.
Speaker 1 (25)
Can I just ask, I'll be in a van and I know parking is rather difficult around your flat?
Speaker 1 (26)
Where would you recommend?
Speaker 2 (27)
Well, I always tell people in larger vehicles to park by the postbox on the other side of the road from the entrance.
Speaker 1 (28)
Good. Thanks.
Speaker 2 (29)
And will you be able to give me a full itemised quote?
Speaker 1 (30)
Oh, yes. I'll list all the jobs separately with individual prices.
Speaker 2 (31)
That'd be a great help.
Speaker 1 (32)
No problem.
Speaker 1 (33)
Now, what would you like me to do?
Speaker 2 (34)
Firstly, and most urgently, is in the kitchen.
Speaker 2 (35)
With all the weather damage, the glass in the door has cracked, and I'd need that fixing.
Speaker 1 (36)
I presume you mean replacing?
Speaker 2 (37)
Oh, yes. And as soon as possible.
Speaker 1 (38)
What I'll do is come around tomorrow morning and do that immediately.
Speaker 2 (39)
Oh, thank you so much. The other things aren't so urgent, but...
Speaker 1 (40)
Now I'll make a note of everything you want doing.
Speaker 2 (41)
Well, in the kitchen, kitchen, I'd like some painting doing.
Speaker 1 (42)
All the kitchen walls?
Speaker 2 (43)
Just the area over the cooker. It's very greasy.
Speaker 1 (44)
Right. It does tend to get that way.
Speaker 1 (46)
Well, if you want a proper job done, what I'd need to do is strip the old paint and plaster it about a week before I paint it.
Speaker 2 (47)
Of course. Now, May tells me you also do work in the garden.
Speaker 1 (48)
That's right.
Speaker 2 (49)
Well, I'd like you to replace a fence.
Speaker 2 (51)
Yes. At the far end.
Speaker 1 (52)
Fine. Shouldn't be a problem.
Speaker 2 (53)
And that's the lot.
Speaker 1 (54)
Fine. Yeah. As I say, I can come around tomorrow morning to look over things with you.
Speaker 2 (55)
Well, that's great. Thank you.
Speaker 1 (56)
So I'll look forward to seeing you tomorrow...